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CossyNdumela C

1 reviews | Active since Jun 2017

20 Jun 2017, 10:19

Cancellation of membership ignored

<p>I wrote a cancellation letter to Metropolitan Life in February this year. They continued to deduct from my salary. In May I resent the email, which was also ignored. It has been 4 months already, no one cares for my needs as a client. Are they going to refund all these contributions after I sent cancelleations that were ignored? I am dissapointed and done with Metropolitan Life bussiness.</p>

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Replies (1)
Metropolitan Life
Metropolitan Life's reply20 Jun 2017, 10:28
Official

Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far.

Kind Regards

Client Care