Cancellation of Funeral Policy

I was manipulated by an employee (Arthur Johnny) I met online into agreeing to a funeral policy[***]with Metropolitan Life without my full knowledge or informed consent. I immediately contacted Metropolitan to cancel the policy once I became aware of it. Despite my clear written requests to cancel, the company continues to harass me for payment of a policy I never willingly signed up for. This is ********* and unacceptable behavior. I have given final notice to cancel the policy, and if the matter is not resolved, I will escalate this to the Ombudsman for Long-Term Insurance, the FSCA, and the Consumer Protection bodies in South Africa. I am highly disappointed by the lack of professionalism and disregard for consumer rights.