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Phumelele M
1 reviews | Active since Aug 2013
24 Feb 2015, 14:57
Cancellation
Since last year i had been trying to cancel this policy and everytime im told i cant cancel the policy for some reason really that i dont get,Other policies with other insurance companies can be cancelled automatically with no hassles and paid whatever thats due.<br> Why must i be given excuses all i want i for the policy to be cancelled and paid whats due to me.<br> thanks
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Metropolitan Life's replyOfficial
24 Feb 2015, 15:34Hello Phumelele63,
Thank you for bringing your concern to our attention.
Each insurance policy is an individual contract with it's own benefits, terms and conditions. As such, one needs to look at each policy on a case by case basis and I cannot give a unilateral response.
I will however investigate your complaint and correspond with you via email.
Regards
Aletta Clarence
Client Care
Thank you for bringing your concern to our attention.
Each insurance policy is an individual contract with it's own benefits, terms and conditions. As such, one needs to look at each policy on a case by case basis and I cannot give a unilateral response.
I will however investigate your complaint and correspond with you via email.
Regards
Aletta Clarence
Client Care
Metropolitan Life's reply24 Feb 2015, 15:34
Official
Hello Phumelele63,
Thank you for bringing your concern to our attention.
Each insurance policy is an individual contract with it's own benefits, terms and conditions. As such, one needs to look at each policy on a case by case basis and I cannot give a unilateral response.
I will however investigate your complaint and correspond with you via email.
Regards
Aletta Clarence
Client Care
Thank you for bringing your concern to our attention.
Each insurance policy is an individual contract with it's own benefits, terms and conditions. As such, one needs to look at each policy on a case by case basis and I cannot give a unilateral response.
I will however investigate your complaint and correspond with you via email.
Regards
Aletta Clarence
Client Care