TS
Thandokazi S
1 reviews | Active since Oct 2017
28 Jun 2023, 18:04
Cancellation
On the 28th of February I cancelled a investment policy with you however it hasn't been done to date, and I went to the head office in Belleville on may nothing was done you are still deducting.ho does one have to do to cancel a policy with you because I can not afford it anymore
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Metropolitan Life's replyOfficial
29 Jun 2023, 11:30 Dear Thandokazi S
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely,
Client Care Team
Metropolitan Life's reply29 Jun 2023, 11:30
Official
Dear Thandokazi S
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely,
Client Care Team