ZB
Zizo B
1 reviews | Active since Sept 2024
30 Jul 2025, 20:22
Cancelation of insurance
I hereby write a complaint about a financial advisor by the name of Uyanda Fatyela. Who refuses to cancel an insurance that I have been going back and forth with. Till this date to a point where I got insulted by his wife not once but twice. Kindly can this matter be reported to Team leaders as it is putting the name of the company at stake.
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Metropolitan Life's replyOfficial
31 Jul 2025, 08:55Dear Mrs Bunge
We acknowledge receipt of your complaint on HelloPeter.
We strive to provide the best service to all our clients and regret the difficulties you have encountered with your cancellation request.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply31 Jul 2025, 08:55
Official
Dear Mrs Bunge
We acknowledge receipt of your complaint on HelloPeter.
We strive to provide the best service to all our clients and regret the difficulties you have encountered with your cancellation request.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team