CN
Catharine-Anne NKATLHOLANG
1 reviews | Active since Dec 2021
08 Mar 2022, 11:27
Cancelation letter and refund
I cancel my policy with Metropolitan life they still debit the premium amount have submitted for my refund which I am still waiting for and I have asked for letter of cancelation nothing.They keep on sending sms of cancelation. It will be month end again and they will take my money which is hard to refund.
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Metropolitan Life's replyOfficial
08 Mar 2022, 12:22Dear Catharine-Anne
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you've encountered with a refund on your policy.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you've encountered with a refund on your policy.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply08 Mar 2022, 12:22
Official
Dear Catharine-Anne
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you've encountered with a refund on your policy.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you've encountered with a refund on your policy.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team