LD
Lungile D
1 reviews | Active since Jul 2021
21 Apr 2024, 22:11
Cancel Plan
Its been a month without being contacted, I want to cancel my life insurance. The advisor who assisted me did not update correct information about my life. I sent an email to Metropolitan to assist with fixing the issue no response as yet however I want to cancel my life insurance.
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Metropolitan Life's replyOfficial
22 Apr 2024, 09:03Dear Lungile
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have encountered difficulties in correcting the mistakes on your plan.
One of our Escalation Specialists will contact you shortly to obtain more information so that we may investigate and assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have encountered difficulties in correcting the mistakes on your plan.
One of our Escalation Specialists will contact you shortly to obtain more information so that we may investigate and assist you.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply22 Apr 2024, 09:03
Official
Dear Lungile
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have encountered difficulties in correcting the mistakes on your plan.
One of our Escalation Specialists will contact you shortly to obtain more information so that we may investigate and assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have encountered difficulties in correcting the mistakes on your plan.
One of our Escalation Specialists will contact you shortly to obtain more information so that we may investigate and assist you.
Regards
Client Care Team
Best regards,