YM
Yanga M
1 reviews | Active since Oct 2017
01 Jun 2021, 10:41
Calls and emails not being answered
I have been trying to get hold of Thimna Mavuso since yesterday with no luck. I need feedback on the claim I put through for my late fathers retirement annuity.
Helpful (0)
Replies (4)0
Replies (4)
Metropolitan Life's replyOfficial
01 Jun 2021, 14:34Dear Yanga
We acknowledge receipt of your complaint on HelloPeter and regret to learn of the difficulties encountered in reaching our claims assessor.
The assessor will be contacting you shortly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter and regret to learn of the difficulties encountered in reaching our claims assessor.
The assessor will be contacting you shortly.
Regards
Client Care Team
Metropolitan Life's reply01 Jun 2021, 14:34
Official
Dear Yanga
We acknowledge receipt of your complaint on HelloPeter and regret to learn of the difficulties encountered in reaching our claims assessor.
The assessor will be contacting you shortly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter and regret to learn of the difficulties encountered in reaching our claims assessor.
The assessor will be contacting you shortly.
Regards
Client Care Team
YM
Yanga M's updateReviewer Update
07 Jun 2021, 13:56Thanx to Bradley for taking the matter into his own hands, and treated it as a matter of urgency. I'm happy to confirm that this matter is now resolved. Much appreciated Bradley your Customer Service is excellent Sir :)
YM
Yanga M's update07 Jun 2021, 13:56
Reviewer Update
Thanx to Bradley for taking the matter into his own hands, and treated it as a matter of urgency. I'm happy to confirm that this matter is now resolved. Much appreciated Bradley your Customer Service is excellent Sir :)
Metropolitan Life's replyOfficial
07 Jun 2021, 15:24Dear Yanga
Thank you for taking the time to share your appreciation on HelloPeter.
We are happy that Bradley could resolve the matter for you and will share your feedback with his management.
What matters to you, matters to us!
Regards
Client Care Team
Thank you for taking the time to share your appreciation on HelloPeter.
We are happy that Bradley could resolve the matter for you and will share your feedback with his management.
What matters to you, matters to us!
Regards
Client Care Team
Metropolitan Life's reply07 Jun 2021, 15:24
Official
Dear Yanga
Thank you for taking the time to share your appreciation on HelloPeter.
We are happy that Bradley could resolve the matter for you and will share your feedback with his management.
What matters to you, matters to us!
Regards
Client Care Team
Thank you for taking the time to share your appreciation on HelloPeter.
We are happy that Bradley could resolve the matter for you and will share your feedback with his management.
What matters to you, matters to us!
Regards
Client Care Team
Metropolitan Life's replyOfficial
09 Jun 2021, 11:25We value your feedback, thank you. #My people. My everything.
Metropolitan Life's reply09 Jun 2021, 11:25
Official
We value your feedback, thank you. #My people. My everything.