sM
sheila M
1 reviews | Active since Mar 2018
29 Oct 2024, 16:30
*****
It has came to my attention that there's lot of ***** activities at metropolitan. We have realised that metropolitan has opened funeral policies on our names without us knowing. This is *****ing from other people. Can you guys sort this out please. We have tried to raise this issue with metropolitan Vereeniging branch but nothing has been done about it.
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Metropolitan Life's replyOfficial
30 Oct 2024, 17:21Dear Sheila
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of your unauthorized deduction.
Unfortunately there are always ************ people that wish to de***** our clients and the company.
We strongly rely on our clients to blow the whistle on ********** activities and afford us the opportunity to investigate and take the appropriate disciplinary actions to prevent a recurrence of such a nature in future.
You have already reached out to an Escalation Specialist in our team and we await the ***** investigation requirements you have mentioned in your correspondence to take action.
We would like to thank you for your diligence in reporting the matter to us and affording us the opportunity to eradicate such ********* behavior.
#What matters to you, matters to us!
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of your unauthorized deduction.
Unfortunately there are always ************ people that wish to de***** our clients and the company.
We strongly rely on our clients to blow the whistle on ********** activities and afford us the opportunity to investigate and take the appropriate disciplinary actions to prevent a recurrence of such a nature in future.
You have already reached out to an Escalation Specialist in our team and we await the ***** investigation requirements you have mentioned in your correspondence to take action.
We would like to thank you for your diligence in reporting the matter to us and affording us the opportunity to eradicate such ********* behavior.
#What matters to you, matters to us!
Regards
Client Care Team
Metropolitan Life's reply30 Oct 2024, 17:21
Official
Dear Sheila
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of your unauthorized deduction.
Unfortunately there are always ************ people that wish to de***** our clients and the company.
We strongly rely on our clients to blow the whistle on ********** activities and afford us the opportunity to investigate and take the appropriate disciplinary actions to prevent a recurrence of such a nature in future.
You have already reached out to an Escalation Specialist in our team and we await the ***** investigation requirements you have mentioned in your correspondence to take action.
We would like to thank you for your diligence in reporting the matter to us and affording us the opportunity to eradicate such ********* behavior.
#What matters to you, matters to us!
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of your unauthorized deduction.
Unfortunately there are always ************ people that wish to de***** our clients and the company.
We strongly rely on our clients to blow the whistle on ********** activities and afford us the opportunity to investigate and take the appropriate disciplinary actions to prevent a recurrence of such a nature in future.
You have already reached out to an Escalation Specialist in our team and we await the ***** investigation requirements you have mentioned in your correspondence to take action.
We would like to thank you for your diligence in reporting the matter to us and affording us the opportunity to eradicate such ********* behavior.
#What matters to you, matters to us!
Regards
Client Care Team