LN
Lindeni N

1 reviews | Active since Sept 2014

26 Aug 2016, 12:16

Breach of contract/Prejudice

<p>Complained about me not getting my policy contracts/documents but got worse than what I bargained for,was told the policies I'm enquiring about were cancelled and non existing. How come has the system been able to accept money from policies that were non existence.</p> <p>I am being discriminated/******/abused emotionally, financially and physically.I just feel this is an issue of non commitment, disrespect and don't care.</p> <p>If I question where my money has been going to I don't get the answer. I think the best solution is to take legal action may be they will be more careful when they are dealing with ordinary citizens</p>

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Replies (2)
Metropolitan Life
Metropolitan Life's reply26 Oct 2016, 11:32
Official

Thank you for sharing your experience with us. A service consultant will contact you to assist.

Regards

Client Care

LN
Lindeni N's update26 Oct 2016, 11:42
Reviewer Update

But why responding now, this matter was resolved 2,months ago. That means the management of client care has no sense of duty and irresponsible