DW
Danie W
1 reviews | Active since Apr 2015
09 Apr 2015, 20:02
Bad to no service
I took out an investment policy in nov 2008. I contacted metropolitan in January 2013 to cancel the policy, but it was for some reason converted into \partial surrender". Metropolitan kept on deducting my account for another 10 months!!! After much struggle i managed to stop the deductions in November 2013. I finally recieved correspondence from metropolitan on 27 January 2014"
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Metropolitan Life's replyOfficial
09 Apr 2015, 21:00Hello Daniewyk,
Thank you for sharing your recent experience at Metropolitan with us. I am sorry to hear about the difficulty you have had with contacting us. Please accept my sincere apology for any unacceptable service and delays.
Please refer to my email sent to you.
Kind regards
Mariza Schlusche
Head: Client Care
Thank you for sharing your recent experience at Metropolitan with us. I am sorry to hear about the difficulty you have had with contacting us. Please accept my sincere apology for any unacceptable service and delays.
Please refer to my email sent to you.
Kind regards
Mariza Schlusche
Head: Client Care
Metropolitan Life's reply09 Apr 2015, 21:00
Official
Hello Daniewyk,
Thank you for sharing your recent experience at Metropolitan with us. I am sorry to hear about the difficulty you have had with contacting us. Please accept my sincere apology for any unacceptable service and delays.
Please refer to my email sent to you.
Kind regards
Mariza Schlusche
Head: Client Care
Thank you for sharing your recent experience at Metropolitan with us. I am sorry to hear about the difficulty you have had with contacting us. Please accept my sincere apology for any unacceptable service and delays.
Please refer to my email sent to you.
Kind regards
Mariza Schlusche
Head: Client Care