NK
NTLOHI K

1 reviews | Active since Apr 2018

02 Apr 2018, 11:44

Bad servise!!!

I took out the policy in February 2018. I sent them an email on the 15th March 2018 and I have not received the response or at least an acknowledgement of my email. After reading the reviews here, I am definitely cancelling my policy with Metropolitan life. I am shocked!!!

0
Replies (2)
Metropolitan Life
Metropolitan Life's reply02 Apr 2018, 11:50
Official

Dear Ntlohi

We acknowledge receipt of your complaint.

We regret to learn of the breakdown in communication you reportedly experienced.

One of our Client Care Assessors wil contact you for more information , so that we may investigate what happened and why.

Regards

Client Care Team

Metropolitan Life
Metropolitan Life's reply02 Apr 2018, 11:50
Official

Dear Ntlohi

We acknowledge receipt of your complaint.

We regret to learn of the breakdown in communication you reportedly experienced.

One of our Client Care Assessors wil contact you for more information , so that we may investigate what happened and why.

Regards

Client Care Team