1 reviews | Active since Jun 2020
Bad services
We have a Metropolitan Policy of which we CANCELLED already on 8 February 2021.
Metropolitan sent us an email requesting a signed letter if which we did send to them on 8 February 2021, saying we are cancelling this policy.
Well when we followed up again last week 27 May 2021, after seeing the they are still collecting money THE PREMIUM and we were under the impression the policy has been cancelled.
We have sent numorous emails and made calls and they keep on saying they will call us back if which they do not, we have spoken to a Loraine and Notandhu of which we are still waiting feedback as we were told we will have feedback by close of business on 1 June 2021.
We want our premiums back since end of February 2021, but get NO FEEDBACK FROM METROPOLITAN AS YET.
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the difficulties encountered with the cancellation of the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the difficulties encountered with the cancellation of the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team