1 reviews | Active since Aug 2017

31 Oct 2019, 15:54

Bad service with *****

**********!!!!!!! Their call center agent opened a policy without me knowing when I call then they say I should go and do an affidavit I have to spend my money again it cost me R150.00 to go to town so that R238 I have lost because of their agent who has done a ***** I will be looking R388.00 because of *****. I have told them they seems not to care.

0
Replies (2)
's update31 Oct 2019, 16:20
Reviewer Update
When they have to return my money the is a process that's need to be followed yet the was no procedure that was followed they the made a ***** of policy
Metropolitan Life
Metropolitan Life's reply01 Nov 2019, 09:41
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter.  The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far. 

Kind Regards
Yours Sincerely

Client Care