LB
Leonie B
1 reviews | Active since Jun 2022
14 Mar 2024, 18:39
Bad service using different acc number
I would like to complaint about Metropolitan life. I asked them not to deduct money from my acc, since Im unemployed. Yet they take R127 from another account not even the account nr we at first agreed on to deduct money. They dont care about customer services. Just worry about taking their money. They can take their ****ty service I want the world to see how shady they operate. Rather take my food money than giving a dime. Shame on you. I will most definately NEVER RECOMMEND YOUR BUSINESS TO MY FRIENDS AND FAMILY
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
15 Mar 2024, 08:50Dear Leonie
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply15 Mar 2024, 08:50
Official
Dear Leonie
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team