ZM
Zamagcwabe M

1 reviews | Active since Sept 2020

31 Mar 2021, 08:45

Bad service metropolitan

The service at metropolitan can really be devastating. Every time I make a claim they really make it difficult for me...I sent all required documents but I still haven't received any payment. It's just heartbreaking because my premiums are up to date I have never given them any problem.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply31 Mar 2021, 08:55
Official
Dear Zamagcwabe

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to learn of the delays with your claim.  Please accept our sincere apology for any poor service received thus far.

One of our Client Care Assessors will look into the matter and revert back to you as soon as possible.

Regards

Client Care Team