SF
Siwelile F
1 reviews | Active since Sept 2020
29 May 2024, 19:50
Bad Service from Metropolitan life
I’m very much angry and disappointed about the service I received from metropolitan. I made a death claim on the 25th May 2024 . I called them to do a follow up on the 27th May 2024 , they told me that their turn around time is 48 hours but Gues what today is 29 May 2024 but I haven’t received the money, and someone warned me about this company but I didn’t listen . They are so *********** and they don’t even update you when ever they encounter any challenges about your claim.
I regret the day I decided to join this company😭
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Metropolitan Life's replyOfficial
30 May 2024, 10:44Dear Siwelile
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply30 May 2024, 10:44
Official
Dear Siwelile
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team