RS
Rene S
1 reviews | Active since Nov 2020
14 Jan 2021, 11:48
BAD SERVICE FROM METROPOLITAN
metropolitan is the worst company if it comes to help!!! i have an advance in payment there with a funeral plan and since Sept/Oct 2020 i have been in contact with them for the refund and you hold on for ever and when you eventually get through and start explaining the situation you get cut off and NOBODY phones you back the you receive a email to say they will be in contact with you within 48 hours...........7 wworking days still no response. ABSOLUTE BAD SERVICE
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Metropolitan Life's replyOfficial
14 Jan 2021, 12:30Dear Rene
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret that you have had a poor client service experience.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret that you have had a poor client service experience.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply14 Jan 2021, 12:30
Official
Dear Rene
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret that you have had a poor client service experience.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret that you have had a poor client service experience.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team