MG
Mervyn G

1 reviews | Active since Oct 2012

09 Jan 2018, 14:55

BAD SERVICE FROM AGENTS - ALWAYS TRANSFERRING ME AROUND

I have been struggling for a while now to get hold of METROPOLITAN CREDIT LIFE on ********** 911 - they transfer me to credit life - it rings - then some one picks up then it cuts off - try again then get transferred to a fax machine - I'm going around in circles - really poor service

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply09 Jan 2018, 15:01
Official

Dear Mervyn Goliath

Thank you for raising your concerns with our office.

We always strive to serve all our clients well and regret that you have struggled to get through to our credit life devision.

One of our Client Care Assessors will contact you to obtain more information so that we can arrange for the correct parties to contact you.

Regards

Client Care Team