Bad service ever,they don't treat their clients well and respect,i am not happy at all about Metropolitan,I sent my documents on the 2 January morning and call them later they said nothing on the system I re-send them on the 5 January and call them they s

Bad service ever,they don't treat their clients well and respect,i am not happy at all about Metropolitan,I sent my documents on the 2 January morning and call them later they said nothing on the system I re-send them on the 5 January and call them they said the same story I did again then they pic them on the system,til that day there is no feed back no update regarding the process I have to call them each and every day to ask them what happened,it's hard to reach the consultant ones I reach them he/she explains something that's not helping me,then tomorrow again I will find another one and he/she will explains the different things so it's look like they do not know what they must explain.i am sick and tired of this,it is unacceptable to me.its been 2 weeks now without finalization of my claim,no communication nothing.i need this issue to be resolved immediately.