ML
Martie L
1 reviews | Active since Aug 2019
16 Aug 2024, 17:06
Bad service
My mom had a paid up funeral cover which I have proof of on calling them there is no trace
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Replies (1)
Metropolitan Life's replyOfficial
19 Aug 2024, 10:43Dear Martie
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that your mom's policy could not be traced telephonically.
One of our Escalation Specialists will reach out to you shortly in order to obtain more information in order to trace what happened to your mom's policy.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that your mom's policy could not be traced telephonically.
One of our Escalation Specialists will reach out to you shortly in order to obtain more information in order to trace what happened to your mom's policy.
Regards
Client Care Team
Metropolitan Life's reply19 Aug 2024, 10:43
Official
Dear Martie
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that your mom's policy could not be traced telephonically.
One of our Escalation Specialists will reach out to you shortly in order to obtain more information in order to trace what happened to your mom's policy.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that your mom's policy could not be traced telephonically.
One of our Escalation Specialists will reach out to you shortly in order to obtain more information in order to trace what happened to your mom's policy.
Regards
Client Care Team