1 reviews | Active since Sept 2018
Bad Service Death Claim
We send in a death claim for one of our clients. There was a payment done, but only partial. We are trying to get feedback since 15/08/2018 why there was a difference in amount, but we don't get any feedback.
Dear Whitey H
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret to learn of the difficulties encountered with your client's claim.
Regrettably your complaint does not provide the policy number and we are unable to view your contact details on the HelloPeter site.
Please email us the details around the complaint - client details, policy number, where submitted, etc as well as your contact details to *** and mark it for Attention: Aletta Clarence and refer to your HelloPeter complaint.
Upon receipt thereof, we will be able to investigate and revert back to you.
Regards
Client Care Team
Dear Whitey H
We acknowledge receipt of your complaint.
We always strive to serve all our clients well and regret to learn of the difficulties encountered with your client's claim.
Regrettably your complaint does not provide the policy number and we are unable to view your contact details on the HelloPeter site.
Please email us the details around the complaint - client details, policy number, where submitted, etc as well as your contact details to *** and mark it for Attention: Aletta Clarence and refer to your HelloPeter complaint.
Upon receipt thereof, we will be able to investigate and revert back to you.
Regards
Client Care Team