TK
Thumeka K
1 reviews | Active since Dec 2022
22 Dec 2022, 14:35
Bad Service at Head Office
I initiated a withdrawal from an investment I have with them 2 weeks ago. I called today to check the status, only to find out it wasn’t processed. This is especially frustrating because this was done at the head office.
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Metropolitan Life's replyOfficial
22 Dec 2022, 15:40Dear Thumeka
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays you have encountered with your withdrawal request. This is certainly not the type of experience we want our clients to have.
We are happy to inform you that the withdrawal has been finalized. One of our Client Care Assessors will provide you with the proof of payment.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays you have encountered with your withdrawal request. This is certainly not the type of experience we want our clients to have.
We are happy to inform you that the withdrawal has been finalized. One of our Client Care Assessors will provide you with the proof of payment.
Regards
Client Care Team
Metropolitan Life's reply22 Dec 2022, 15:40
Official
Dear Thumeka
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays you have encountered with your withdrawal request. This is certainly not the type of experience we want our clients to have.
We are happy to inform you that the withdrawal has been finalized. One of our Client Care Assessors will provide you with the proof of payment.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays you have encountered with your withdrawal request. This is certainly not the type of experience we want our clients to have.
We are happy to inform you that the withdrawal has been finalized. One of our Client Care Assessors will provide you with the proof of payment.
Regards
Client Care Team