tR
tumi R

1 reviews | Active since Oct 2024

17 Dec 2024, 09:47

BAD SERVICE

POOR SERVICE 🔔

Recently found one of the policy’s that belonged to my late mother I submitted the claim on the 11 th December till today the 17th there has not been communication from metropolitan… so I decided to call them to find out what’s happening only for the consultant to tell me they only received my claim application from me just today the same Claim I sent on the 11 th

While we still trying to solve that the phone disconnected she never even called back after hearing how confused and irritated I was mind you I was not even irate yet

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply17 Dec 2024, 09:57
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter.   The matter will be investigated and we will provide you with feedback shortly.  We apologize for any poor service received thus far. 

Kind Regards
Yours Sincerely