NM
Neo M

1 reviews | Active since May 2017

29 Oct 2019, 09:13

Bad service

Good day

Please note we have to walk inside trying to trace a policy but we are not assisted .This is bad even went JHB we where not assisted

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply29 Oct 2019, 09:17
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter.  The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far. 

Kind Regards
Yours Sincerely

Client Care


NM
Neo M's update29 Oct 2019, 10:51
Reviewer Update
How are you investigating when you don't even have the policy no.
Metropolitan Life
Metropolitan Life's reply29 Oct 2019, 13:01
Official
Dear Neo

One of our Client Care Assessors has contacted you for more information and received you response.

We will keep you posted

Regards

Client Care Team