TK
Thulile K
1 reviews | Active since Feb 2015
22 Nov 2023, 19:27
Bad Service
Good day,
Spoke to Lorain yesterday who promised to send me my insurance documents and the recording when I took my insurance,till now I’m still waiting.
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Replies (1)
Metropolitan Life's replyOfficial
24 Nov 2023, 10:31Dear Thulile
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply24 Nov 2023, 10:31
Official
Dear Thulile
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team