Bad Service

As a customer who has a funeral policy with Metropolitan life i called on *** requesting to speak to Sibusiso Zwane because he is the one who sold me a funeral cover telepathically about 3 month ago and also on the policy documents i received from Metropolitan is showing that he is my financial adviser. The reason i called in was inquire from him about Education plan and retirement plan that Metropolitan has , but i had a very bad service from a person who answered a phone by the name of Livhuwani Mphephu.

First of all she told me Sibusiso Zwane does not work for Metropolitan as i was trying to explain to her that on the documents i received from metropolitan is indicated that he is my financial adviser and also he sold me a funeral cover 3 month ago she was busy interfering as i was busy explaining, i feel that metropolitan staff is lacking s****s to communicate with their clients and as a results i wont even bother by inquiring further about any of their products because i feel like in case of emergency or claim , i am still going to receive this bad attitude and services from their employees. there for i will also cancel the funeral policy cover i already have with them with immediate effect.