1 reviews | Active since Sept 2016

27 Nov 2018, 12:54

Bad service

Metropolitan has a website where you can leave your number to be contacted. Its been three weeks waiting to be contacted.

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply27 Nov 2018, 15:28
Official
Dear Collen Tolo

Thank you for raising your concern with us.

One of our Client Care Assessors will be contacting your shortly to obtain more information to investigate and find out what went wrong.

Regards

Client Care Team
's update27 Nov 2018, 15:31
Reviewer Update
Only now when I complain. If metropolitan does not want new business it should close down enquiry websites.
Metropolitan Life
Metropolitan Life's reply27 Nov 2018, 17:45
Official
Dear Mr. Tolo

Thank you for your additional comments.

We are investigating why your request was not adhered to.  It may well be a technical issue and your post has alerted us to the fact that this item on our site may not be working.

Rest assured we are investigating this in the background, while sending your request to the branch closest to you.

Regards

Client Care Team