bad service

<p>Metropolitan a very big disappointment to my family after almost 30 years of service. They could not assist me in my request to search for answers, my father took out a policy for my grandmother wanted to know if policy still exist and was told it's of the system. Surely there should be some form of record keeping from metlife to retain documents. Request information on correspondence send out from metlife to my mother after my father passed but was yet not answer. Not helpful at all.</p>