BM
Beulah M
1 reviews | Active since May 2013
28 Jun 2022, 08:33
Bad customer service rendered
I reported a matter on hellopeter concerning Metropolitan life more than a week ago. Still no progress. No money paid back. Not a single call from their side. And I am only hoping and praying that they indeed did have the stop order changed. They still owe me my money yet not a single sent has been paid back. I'm deeply disappointed.
Helpful (0)
Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
28 Jun 2022, 10:04Good day Beulah,
Thank you for your follow up complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you are encountering with regards to your premium refund. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will be in contact with you regarding this matter.
Regards
Client Care
Thank you for your follow up complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you are encountering with regards to your premium refund. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will be in contact with you regarding this matter.
Regards
Client Care
Metropolitan Life's reply28 Jun 2022, 10:04
Official
Good day Beulah,
Thank you for your follow up complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you are encountering with regards to your premium refund. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will be in contact with you regarding this matter.
Regards
Client Care
Thank you for your follow up complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you are encountering with regards to your premium refund. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will be in contact with you regarding this matter.
Regards
Client Care
BM
Beulah M's updateReviewer Update
28 Jun 2022, 11:13Thank you for your response Metropolitan. I do appreciate it.
BM
Beulah M's update28 Jun 2022, 11:13
Reviewer Update
Thank you for your response Metropolitan. I do appreciate it.
Metropolitan Life's replyOfficial
28 Jun 2022, 11:34Thank you for the follow up, we will keep you updated with the progress of the refund.
Metropolitan Life's reply28 Jun 2022, 11:34
Official
Thank you for the follow up, we will keep you updated with the progress of the refund.