NR
Nteboheng R
1 reviews | Active since Dec 2020
31 Aug 2023, 10:52
Bad customer service
Every time when I deal with metropolitan it becomes difficult for me to get the good service in time, I have to fight to get what belongs to me.
I have sent an email to *** about whether I do not want to continue to save money for the educational plan that is required, and I have received a negative reply but I did not receive the answer as per my request. I regret the day I chose this company.
Policy number: ***
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Metropolitan Life's replyOfficial
31 Aug 2023, 11:26 Dear Nteboheng
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply31 Aug 2023, 11:26
Official
Dear Nteboheng
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team