AN
AZOLA N
1 reviews | Active since Jan 2020
02 Mar 2026, 14:11
BAD CUSTOMER CARE
Emailed this people asking to be contacted regarding my policies, Email was on 23 February 2026, I sent them my ID number and stated why I wanted to be called. I received no phone call what I did receive today was a lapse letter. How, I have had this policy for 8yrs, I might as well move to another Company that answers their emails
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Metropolitan Life's replyOfficial
02 Mar 2026, 15:21Dear Azola
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
Metropolitan Life's reply02 Mar 2026, 15:21
Official
Dear Azola
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team