JS
Jah S
1 reviews | Active since May 2017
04 May 2021, 11:24
bad
Good day
Can I please have someone who is willing to take ownership and accountability to contact me.
I have been calling since last week Thursdays requesting feedback and assistance but no one seems to be ready Yesterday I requested for a team leader to call me ETA was within an hour that I'll receive the call and its been over 24h now.
I just got off a call with a consultant and somehow the call cut. I am willing to put a bet on it that the consultant will not call back! unfortunately, I will not be calling anymore. It's tiring having to explain again and again to anyone that takes the call.
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Replies (1)
Metropolitan Life's replyOfficial
04 May 2021, 15:08Dear Jah
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the challenges in having your query resolved.
Unfortunately your post does not contain sufficient information in order to trace the policy you are referring to.
One of our Client Care Assessors will be in contact shortly to obtain the necessary information to trace the policy and see who can best assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the challenges in having your query resolved.
Unfortunately your post does not contain sufficient information in order to trace the policy you are referring to.
One of our Client Care Assessors will be in contact shortly to obtain the necessary information to trace the policy and see who can best assist you.
Regards
Client Care Team
Metropolitan Life's reply04 May 2021, 15:08
Official
Dear Jah
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the challenges in having your query resolved.
Unfortunately your post does not contain sufficient information in order to trace the policy you are referring to.
One of our Client Care Assessors will be in contact shortly to obtain the necessary information to trace the policy and see who can best assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the challenges in having your query resolved.
Unfortunately your post does not contain sufficient information in order to trace the policy you are referring to.
One of our Client Care Assessors will be in contact shortly to obtain the necessary information to trace the policy and see who can best assist you.
Regards
Client Care Team