KK
Kevin K
1 reviews | Active since Jan 2021
08 Jan 2021, 09:47
Bad and *********** service
Awful, bad and *********** service. Policy no:***. I had such a bad experience with the agents and my claim is not paid as yet. Already laid my father to rest without any pay out.
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Metropolitan Life's replyOfficial
08 Jan 2021, 10:30Dear Kevin
Thank you for raising your concerns with our office.
We are sorry to lean that your father has passed on. Please accept our condolences at this time of mourning.
We always strive to serve all our clients well and regret that you have experienced delays around your claim.
Unfortunately the site blocks out most of the numbers in your post so we cannot see what policy number your are referring to. Also, there is not contact number listed to call you for the information needed to trace the policy.
One of our Client Care Assessors will contact you via email. Please respond directly to the Assessor, so that we may investigate and assist you as a matter of urgency.
Regards
Client Care Team
Thank you for raising your concerns with our office.
We are sorry to lean that your father has passed on. Please accept our condolences at this time of mourning.
We always strive to serve all our clients well and regret that you have experienced delays around your claim.
Unfortunately the site blocks out most of the numbers in your post so we cannot see what policy number your are referring to. Also, there is not contact number listed to call you for the information needed to trace the policy.
One of our Client Care Assessors will contact you via email. Please respond directly to the Assessor, so that we may investigate and assist you as a matter of urgency.
Regards
Client Care Team
Metropolitan Life's reply08 Jan 2021, 10:30
Official
Dear Kevin
Thank you for raising your concerns with our office.
We are sorry to lean that your father has passed on. Please accept our condolences at this time of mourning.
We always strive to serve all our clients well and regret that you have experienced delays around your claim.
Unfortunately the site blocks out most of the numbers in your post so we cannot see what policy number your are referring to. Also, there is not contact number listed to call you for the information needed to trace the policy.
One of our Client Care Assessors will contact you via email. Please respond directly to the Assessor, so that we may investigate and assist you as a matter of urgency.
Regards
Client Care Team
Thank you for raising your concerns with our office.
We are sorry to lean that your father has passed on. Please accept our condolences at this time of mourning.
We always strive to serve all our clients well and regret that you have experienced delays around your claim.
Unfortunately the site blocks out most of the numbers in your post so we cannot see what policy number your are referring to. Also, there is not contact number listed to call you for the information needed to trace the policy.
One of our Client Care Assessors will contact you via email. Please respond directly to the Assessor, so that we may investigate and assist you as a matter of urgency.
Regards
Client Care Team