Awaiting payment. 3-5 working days
<p>Good day, </p> <p> </p> <p>I surrendered my policy last week friday (23rd June 2017) at your offices in Cape Town. I was told that I should receive payment no later than this morning as it takes 3-5 working days. </p> <p> </p> <p>I have received no payment and would like to know the status of my policy surrender. </p> <p> </p> <p>Thanks.</p> <p> </p> <p>Policy number : 41 ********** 1</p> <p> </p> <p> </p>
Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far.
Kind Regards
Client Care
Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far.
Kind Regards
Client Care
Still awaiting feedback on this matter.
Thanks
Still awaiting feedback on this matter.
Thanks
Dear Client
Your request for surrender is currently in process. Our payments department had to send the case to our Technical department for an accurate value calculation. We have requested yesterday for urgent processing. Our offices is however not operational over a weekend and we will further follow up and provide you with feedback on Monday, 3 July 2017. We do apologize for any inconvenience caused.
Kind Regards
Client Care
Dear Client
Your request for surrender is currently in process. Our payments department had to send the case to our Technical department for an accurate value calculation. We have requested yesterday for urgent processing. Our offices is however not operational over a weekend and we will further follow up and provide you with feedback on Monday, 3 July 2017. We do apologize for any inconvenience caused.
Kind Regards
Client Care