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Cindy H

1 reviews | Active since Jan 2015

10 Jul 2018, 08:24

Assholes!

Removing my complaint, I love the way you are customer orientated! My complaint is with you as my Life cover is being taken out by you! You're the people using Pathcare! You're underwriters are giving me the run around! We went from 24-48 hours for a simple test to be done for you to 24-48 days for it to be done. And all of a sudden my blood sample is lost!

and guess what? Its still not done!

You're service is putrid and customer service is not satisfactory!

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Replies (1)
Metropolitan Life
Metropolitan Life's reply10 Jul 2018, 10:30
Official

Dear Cindy

We acknowledge receipt of your complaints.

The previous complaint was marked as inappropriate on the site, with reason that its about a different business - Pathcare.

Hellopeter's administrators have invited you to re-post under Pathcare, which you chose not to do, but to re-post under Metropolitan.

One of our Client Care Assessors will be contacting your directly.

Regards

Client Care Team