1 reviews | Active since Apr 2013
ARROGANCE
After I have reported my case about Metropolitan, it was asif I am going to be assisted only to be met with more complex issues. I was communicating with a guy from their investigation department , who after we did not agree to a confrontational meeting with the consultant he left me in the dark and I am still waiting for the refund of my premiums. I told him that I have a sworn statement from the police so I will not subject myself to any meeting which will be consuming my time and sitting and being subjected to a interrogation situation. Then guy is Thando and we have the voice note to this regard telling him my refusal to be interrogated on the matter involving my dissatisfaction with how I have been treated.
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the poor service you have experienced.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the poor service you have experienced.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team
