MJ
Mantai J
1 reviews | Active since May 2022
20 May 2022, 16:45
Angry client
I went to Metropolitan at PTA,requested to cancel my policy on 22/07/2021; till today it's still going through my account and it's coursing unnecessary bank chargers. I'm frustrated with this policy 😞😸. As it's taking all the money in my bank account and now my kids are suffering because of this policy 😞
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Metropolitan Life's replyOfficial
23 May 2022, 13:13Dear Mr Mathabe
We acknowledge receipt of your complaint received through the Hellopeter platform. It is with regret that we have read your complaint. We sincerely apologize for the service experience and the frustrations you had in your attempts to cancel a policy with us but would like to thank you for bringing this to our attention. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Teams
We acknowledge receipt of your complaint received through the Hellopeter platform. It is with regret that we have read your complaint. We sincerely apologize for the service experience and the frustrations you had in your attempts to cancel a policy with us but would like to thank you for bringing this to our attention. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Teams
Metropolitan Life's reply23 May 2022, 13:13
Official
Dear Mr Mathabe
We acknowledge receipt of your complaint received through the Hellopeter platform. It is with regret that we have read your complaint. We sincerely apologize for the service experience and the frustrations you had in your attempts to cancel a policy with us but would like to thank you for bringing this to our attention. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Teams
We acknowledge receipt of your complaint received through the Hellopeter platform. It is with regret that we have read your complaint. We sincerely apologize for the service experience and the frustrations you had in your attempts to cancel a policy with us but would like to thank you for bringing this to our attention. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Teams