1 reviews | Active since Jul 2016

06 Apr 2022, 12:13

Angry

I am so disappointed and angry with you because I called in December to change my banking details and to my surprise the policy that I have been having for the more than 10 years has lapsed as they were not debiting. What bull**** is that. Can I have my policy reinstated ASAP

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply07 Apr 2022, 09:32
Official
Dear Patience

We acknowledge receipt of your complaint on HelloPeter.

We regret to learn that your policy has lapsed.

One of our Client Care Assessors will investigate the matter and revert back to you directly as soon as possible.

Regards

Client Care Team