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Frik B

1 reviews | Active since Oct 2018

16 Oct 2018, 13:50

Ametlife funeral policy customer service

Its a pity I have to give Ametlife at least ONE star in the rating else they would get less than nothing. They collect money every month but when you need to call them no one answers the phone ??.

What will happen when my family needs to claim one day for a funeral??

Frik Brits

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply16 Oct 2018, 14:08
Official

Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far. Regrettably we are unable to view any of your personal information eg. contact numbers, id number or policy number. Kindly send an email directly to *** in order for us to communicate with you directly.

Kind Regards

Yours Sincerely

Client Care Team