PP
Pearl P

1 reviews | Active since Apr 2022

06 Aug 2025, 19:09

Amazing service

We wish to formally express our profound gratitude to Boniwe Manyike and Sarah Sibiya of the Metropolitan team on behalf of our family. The prompt and exceptional personal service, along with the efficient claim processing demonstrated by your team, were truly impressive. The individualized efforts undertaken to expedite the claim ensured that the funeral occurred as scheduled and without delay.

The level of service provided by your team was nothing short of outstanding. From the initial contact until the conclusion of the process, everything was executed swiftly and seamlessly, without any complications. This made a significant difference during this challenging time for our family, and we are truly grateful for your support and professionalism. Furthermore, we would like to extend our appreciation for the policy that we were not aware of, which Boni and her team managed to identify and notify us about, allowing us to receive the funds after the funeral. Well done you are the best 👌

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Replies (1)
Metropolitan Life
Metropolitan Life's reply07 Aug 2025, 09:06
Official
 Dear Pearl,
 
We acknowledge receipt of your 5-star review on HelloPeter.
  
  We thank you for taking the time to provide us with your positive feedback.
  
  #Together we can!
  
  Kind Regards
  
  Metropolitan Client Care Team