EL
Elias L

1 reviews | Active since Jan 2010

20 Dec 2015, 10:24

Agent insulting my intelligence

I have directed my pension fund into my policy.<br> I have filled forms to access a portion of the funds a week ago.<br> I was informed that the funds were available however the agent above unavails himself whenever I make an appointment to meet him. I have travelled for two hours on Monday to their offices and I was told he was on leave. He does not return my calls and I'm sick and tired of this **** service. THIS IS THE LAST TIME I'M USING THIS COMPANY. <br>

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Replies (1)
Metropolitan Life
Metropolitan Life's reply20 Dec 2015, 18:50
Official
Hello letebele,

We acknowledge receipt of your complaint. you have reached us out of office hours. We will contact you tomorrow and we apologise for any poor service received thus far
kind regards