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Christa C
1 reviews | Active since Sept 2019
02 Jun 2025, 13:59
After 40 years of service in the SANDF and a client of metropolitan life my cover is only R1300
After 40 years of service in the SANDF and a client of metropolitan life my cover is only R1300. When I retired in November 2024 I was told that my funeral policy is fully paid up. But since december I get messages to say my employer did not pay the premie. The cover of R1300 is now only for me while all these years it was for three members
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Metropolitan Life's replyOfficial
02 Jun 2025, 14:30Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible.
Kind Regards
Yours Sincerely
Client Care Team
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible.
Kind Regards
Yours Sincerely
Client Care Team
Metropolitan Life's reply02 Jun 2025, 14:30
Official
Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible.
Kind Regards
Yours Sincerely
Client Care Team
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible.
Kind Regards
Yours Sincerely
Client Care Team