BD
Babalwa D
1 reviews | Active since Mar 2021
18 Aug 2022, 14:56
Accident cover Payout
Bad experience,in 2020 my partner died in a car accident we had a funeral cover with accident cover on.the funeral cover benefit payed out but the accident cover didn't,I was told to submit the Postmortem report which I did last year, after submitting the Postmortem report I was told to submit the toxicology report,we have been waiting for the report,but Tuesday the 16th I did submit the toxicology report now I've been waiting to hear from Metropolitan life
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Replies (2)
Metropolitan Life's replyOfficial
18 Aug 2022, 15:32Dear Babalwa
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your partner's passing. Our sincere condolences go out to you and your family.
We regret to learn of the delays you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your partner's passing. Our sincere condolences go out to you and your family.
We regret to learn of the delays you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team
Metropolitan Life's reply18 Aug 2022, 15:32
Official
Dear Babalwa
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your partner's passing. Our sincere condolences go out to you and your family.
We regret to learn of the delays you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your partner's passing. Our sincere condolences go out to you and your family.
We regret to learn of the delays you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team
BD
Babalwa D's updateReviewer Update
18 Aug 2022, 16:56Thanks I hope to hear from you guys soon as I've waited long enough, it's 2 years 6 months now
BD
Babalwa D's update18 Aug 2022, 16:56
Reviewer Update
Thanks I hope to hear from you guys soon as I've waited long enough, it's 2 years 6 months now