WW
Wentzel W

1 reviews | Active since Jan 2023

27 Mar 2023, 07:32

A happy ending

I would like to confirm that, soon after submitting my review, Tharon Preuss from Metropolitan contacted me to rectify the situation. She assured me she'd transfer the funds immediately after correcting my ID number on their data base, which she did do. I'm super grateful for her professionalism and integrity, especially after she couldn't get hold of me on my phone and kept calling. Tharon, thank you very much, as promised, I received the funds early Saturday morning. You've made such an indelible impression on me, which I'll remember for a very long time.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply27 Mar 2023, 09:32
Official
Dear Wentzel
 
We acknowledge receipt of your compliment sent through the Hellopeter platform.
 
Metropolitan cares about you and all our valued clients. We would like to thank you for taking the time to express your delight in the service you received from Charon Preuss.
 
We appreciate you sharing your experience with us, we continue to stand together with our clients.

Regards

Client Care Team