YM
YOLISA M
1 reviews | Active since Jun 2018
05 Dec 2024, 13:22
A dissapointment service
No feedback update regarding my late mother's policies as from 19th November until todate.
Ref no 417.....06 and 417.....21 All we have heard so far is the acknowledgement of emails
Sonia from the Escalation Complaint Specialist Palesa Manager of Qonce branch
We are awaiting for your feedback
Palesa
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Replies (1)
Metropolitan Life's replyOfficial
05 Dec 2024, 14:41 Dear Yolisa
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have not been assisted with your claim.
One of our Escalation Specialists will reach out to you as soon as possible to assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have not been assisted with your claim.
One of our Escalation Specialists will reach out to you as soon as possible to assist you.
Regards
Client Care Team
Metropolitan Life's reply05 Dec 2024, 14:41
Official
Dear Yolisa
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have not been assisted with your claim.
One of our Escalation Specialists will reach out to you as soon as possible to assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have not been assisted with your claim.
One of our Escalation Specialists will reach out to you as soon as possible to assist you.
Regards
Client Care Team