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Precious M
1 reviews | Active since Feb 2024
24 Feb 2024, 15:20
*****
A agent used my details to open a funeral cover without my consent and they were deducting R800. How do they process a funeral cover over the phone without a mandaye? *****!!
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Metropolitan Life's replyOfficial
26 Feb 2024, 09:27Dear Precious
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. Regrettably your post does not contain sufficient information for us to trace the policy you are referring to. One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. Regrettably your post does not contain sufficient information for us to trace the policy you are referring to. One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely, Client Care Team
Metropolitan Life's reply26 Feb 2024, 09:27
Official
Dear Precious
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. Regrettably your post does not contain sufficient information for us to trace the policy you are referring to. One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. Regrettably your post does not contain sufficient information for us to trace the policy you are referring to. One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely, Client Care Team