Poor Customer Service

The Metro Bus Service's client Service is extremely poor. Commuters from Coronationville, Westbury and surrounding areas are being treated unfairly. The Metro buses arriving from Soweto between 6.15am and 6.45am to Fourways are packed to capacity when they reach us. We are lucky if they stop and then we have to stand nearly the entire trip while being flung from left to right. We pay to have our monthly tags filled and I feel it is only proper for us to enjoy the same priviledges the soweto commuters are enjoying. Why must we be late at work every other day ? Metro Bus Services should provide buses from Coronationville via Randburg to Fourways so that we too can be on time for work for a change. Some of the bus drivers are also very unfriendly and unhelpful with bad attitudes. You ask them a question and they just look at you as if you are from another planet without even responding to your question. They need a course in client services because they are working with the public and should know that we are paying their salaries.