Pathetic Service!

<p>Im writing this out of pure disgust! Firstly I was not going to complain after fridays incident but today caused all this.</p> <p>It all started on Friday 09/09/2016<br />I finished work at 5. caught the metrobus to Town (Traffic was terrible and i understand that was not metrobus fault ) <br />I arrived in Ghandi Square at 17h30.<br />I missed the 17h25 bus.<br />My fualt i understand.However your BUS ROUTE SCHEDULE states that the last bus will leave Ghandi at 18h25 (Route No.3) <br />So trusting metrobus i waited. NO BUS CAME!! I waited until 7 giving metrobus the benefit of the doubt and still no bus!<br />On top of that around 18h40 I was ******. Held up by knife they took my phone as well as my house keys, i was left with only my bus tag pleading that they dont take it as it was my only transportation home.</p> <p>I had to organise with someone just to take me home. AT MY EXPENSE.</p> <p>Obviously nothing will be done about this.</p> <p>And todays situation.<br />I arrived at Rosebank at 09h40 waiting for the bus (Route No. 5DC)<br />It was said that the bus would come 10h05 and another bus at 10h45)<br />NOT ONE BUS CAME PAST!! I only saw the Metrobus Route No. 5CD came past heading to Sandton which is not the direction i was going.<br />I have multiple witnesses who can confirm I was in Both Places!</p> <p>I waited till 11h00 for the bus and still no bus.<br />I had to eventually order an uber which cost R62 AT MY EXPENSE for Metrobus not doing their job.<br />I arrived late to work which resulted in a warning.</p> <p>I would like to know what you will do about this situation and the costs and events i had to go through for trusting your service.</p> <p>Please assist else i will take this further!</p>