Metrobus accident

I was involved in an accident with a Metrobus in(November 2018) 2018 .Of which i was parked lucky enough there was a JMPD car closeby. My claim was processed until it came to the part of sending an assessor which took them 18months (March 2020) at the time i had already fixed the car and sold it.And i was told of why i fixed and sold it. Really Metrobus at the speeds you drive at endangering even parked vehicles?You people are bullies.From lying about losing my file to the person who is processing it was fired to sending an assessor 18months later and still not re-imbursed.Youre a total **** and at the pits of the *******ion bin